Sorry, we do not allow any cancellations because our shipments are handled by automated external fulfillment services. If you entered a wrong address, or ordered the wrong size, please contact us immediately by live chat so we can attempt to change your order before it has shipped. If your order has already been assigned a tracking number, we cannot make any changes to the order. If you decide you no longer want one of the items, we offer easy returns on most items within 30 days. To initiate a return or exchange, just go to http://returns.brokenpromisesco.com.