All phone cases are made-to-order and are final sale. Please be careful to choose the correct model of phone case when you place your order, as phone cases cannot be returned. If you have ordered a wrong phone case, please contact us immediately by live chat to see if the order can be updated. Unfortunately, if our vendor has already started printing your case, the order cannot be changed at that point. If you received a damaged phone case, or we sent you a case that is different from the item you ordered, please contact us.