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General

GENERAL FAQS

  • I'm new here
  • Cancellations
  • Restocks
  • Sizing
  • Discounts
  • Promotional
  • See all 7 articles

RETURNS & EXCHANGES

  • Return policy
  • Phone Cases
  • Return Timeline

SHIPPING

  • Shipping times
  • Missing or undelivered package (USPS)

ROUTE PROTECTION

  • What is Route+?
  • How do I file a claim?
  • What if my order is damaged?
  • What if my order never arrives or is stolen?
  • What if my package gets lost, and Route replaces it by ordering another new product for me, and then that package gets lost. Does Route cover that too?
  • What do I get when I insure my order with Route+?
  • See all 9 articles

POLICIES

  • Terms of service
  • Privacy policy
  • Disclaimer
  • Tie dyes
  • Colors
  • Purchase for personal use only
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